My friends horse had a baby last month. 1 month old now po!

While I have never thought to myself “Gee, I could really go for some rice pudding” I have to admit their pudding is exceptional. (mmmm sarap) Not just the pudding but everything! The store design, the signage, the bowls and spoons and of course the service. You can have your pudding delivered, shipped or to go. If you decide to eat in the store you can even watch custom pudding animation and videos! No detail is overlooked.

One of the first things new customers say when they visit the store is “You know what else they should sell….” followed by something like ice cream or cupcakes. The suggestion being they will make more money if they had more products and that they are missing out on an opportunity. While guess what…being the best at pudding is their key to success.

The most difficult thing to do when you run a business is to say“no.” A million people will have a million suggestions of ways you should go with your company. “Just imagine all the things you could do!” Maintaining focus is tough. Sticking with a plan is tough. And taking your product or service beyond the edge to make it rock and develop a cult following is even harder.

At Arytywe want to be the best at keeping people connected to their loved ones’ by helping them to send load home. We are going to continue focusing on finding ways to make using Aryty more innovative, easy to use, reliable and all at the lowest prices possible. Load is Aryty’s rice pudding.

And what this small store taught me was that maintaining laser focus, being exceptional at whatever you do and making customers passionate about your service is not only a great strategy but can be very rewarding too. Their name says it all!

The principal of Facetime 2.0 is to get out of our office and into places where we can meet and greet with you the Aryty customer. We want to learn more about how you help your loved one’s back home, what we should be improving and maybe things we should do next. Meetups, in-store promotional events and of course taking part in the annual Philippine fiesta’s are all on the list of things to do. In addition to the great Aryty team members that will be representing, I will also try to attend as many events as possible. Just look for the blond guy with horrible tagalog

If you are an event organizer or have suggestions of something that takes place in your community please let us know. We can’t be everywhere but we will do our best to make it to a city near you. Hope to see you!

Last spring when we launched Aryty as a simple solution to send load to loved one’s in the Philippines, we committed to the goal of exceeding our customers’ expectations. We plan to achieve that goal by listening to our community of users, delighting them with innovative product developments and standing 100% behind our service!

So stay tuned as we have lots in store. And please drop us a comment or send usa note to service@aryty.com. We’d love to hear from you.